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City leaders come up with improvement plan for e-scooters

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TUCSON, Ariz. — E-scooters were a topic of discussion -- once again -- at Tuesday's Tucson City Council meeting.

It's been about four months since e-scooters first arrived in Tucson, and city leaders are still trying to work out some of the kinks in the program. Neighborhood associations and businesses have expressed concerns over safety and enforcement.

In December, the City Council requested Bird and Razor come up with an action plan to help tackle problems, such as sidewalk riding and scooters cluttering sidewalks and business doorways.

RELATED: City officials: 40,000 e-scooter rides in Tucson since 30-day arrival

Since then, the companies began providing free helmets to riders who ask for one. They have also encouraged helmet use and proper parking by offering incentives, such as a discount off a future ride.

Tens of thousands of e-scooter rides have been taken since the pilot program launched in September. It's generated revenue for the city, but not everyone on the council is in favor of them. Ward 6 Council member Steve Kozachik has been opposed to e-scooters since the beginning.

Bird and Razor say they are now working on improving e-scooter access to low income residents and implementing penalties for riders who don't follow safety guidelines.

The city is also collecting survey data from users and non-users through March.