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Arizona Lottery resumes operation following software issues

Arizona lottery powerball
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TUCSON, Ariz. (KGUN) — Arizona Lottery resumed ticket sales and prize redemptions following a service outage.

According to the organization, Arizona Operator Scientific Games suffered an outage Thursday. A software update caused the system to crash. Arizona Lottery is working to try to get the system running again. The lottery was back online by Friday afternoon.

”We apologize to our lottery players, our retailer partners and lottery’s beneficiary community,” said Arizona Lottery Executive Director Gregg Edgar, in a statement before service was restored. “Protecting the integrity of the Lottery’s games is paramount to our operations. We are working diligently to bring our games back online as quickly and reliably as possible while keeping our players, retailers and beneficiaries top of mind.”

For more information, visit Arizona Lottery's website.

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Phil Villarreal is the senior real-time editor for KGUN 9. He is also a digital producer and host of "Phil on Film" seen weekly on Good Morning Tucson, Phil moved to KGUN after 17 years with the Arizona Daily Star. He is married and has four children. Share your story ideas and important issues with Phil by emailing phil.villarreal@kgun9.com or by connecting on Facebook, Instagram, and Twitter.